Terms & Conditions — 3999db

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 3999db ("the Platform", "we", "us", "our") governing your access to and use of the 3999db website, including all betting, casino gaming, financial transaction, and account management services offered thereon.

By registering an account on 3999db, depositing funds, or placing any wager, you confirm that you are at least 21 years of age, that you are accessing the platform voluntarily and of your own accord, and that you accept these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease use of the platform.

3999db reserves the right to amend, update, or replace these Terms at any time. It is your responsibility to review these Terms periodically. Continued use of the platform following any published amendment constitutes acceptance of the revised Terms.

1.1 Eligibility

To register an account with 3999db, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the platform:

• You are at least 21 years of age;
• You are a natural person and not a corporation, partnership, trust, or other legal entity;
• You are accessing the platform on your own behalf and not as an agent, representative, or employee of any third party;
• You are not an employee, contractor, or affiliate of 3999db or any of its service providers;
• You are not residing in or accessing the platform from a jurisdiction where online gambling is expressly prohibited by applicable law.

1.2 Registration Process

During registration, you are required to provide accurate personal information including your full legal name, date of birth, mobile phone number, and a valid email address. 3999db will use this information to administer your account, process transactions, and communicate with you regarding your account activity.

You are solely responsible for maintaining the confidentiality of your account login credentials. You must notify 3999db support immediately via the in-platform live chat if you believe your account has been accessed without your authorisation.

1.3 Verification

3999db reserves the right to request identity verification documents at any stage of the player relationship — including at registration, prior to processing a withdrawal, or in response to any account activity flagged by our compliance systems. Failure to provide satisfactory verification documents within the timeframe communicated by our support team may result in temporary or permanent account restriction.

1.4 Single Account Policy

Each individual may maintain only one active account on 3999db. Where a player is found to operate multiple accounts — whether under the same identity or different identities — all associated accounts will be suspended, any pending withdrawals will be cancelled, and any bonus funds or winnings derived from duplicate accounts will be forfeited in full.

2.1 Accepted Payment Methods

3999db accepts deposits and processes withdrawals via the following locally supported payment channels: bKash, Nagad, Rocket, and Upay. Bank transfers via BRAC Bank, Dutch-Bangla Bank, City Bank, Islami Bank, and Sonali Bank may also be supported subject to availability at the time of your transaction.

2.2 Deposit Limits

The minimum deposit amount on 3999db is ৳200. There is no fixed maximum deposit limit under standard account conditions; however, accounts subject to enhanced verification or responsible gaming restrictions may have modified deposit thresholds applied by our team.

2.3 Withdrawal Processing

Withdrawal requests are processed to the same payment method used for the player's most recent deposit. The minimum withdrawal amount is ৳500. Standard withdrawal processing via bKash, Nagad, Rocket, and Upay is completed within three to five minutes of approval during normal operating conditions. Processing times for bank transfers may vary.

3999db reserves the right to request identity or payment verification before processing any withdrawal. Withdrawals requested by accounts that have not satisfied their applicable bonus wagering requirements will be held pending until those requirements are met.

2.4 Player Funds

All player funds deposited on 3999db are held separately from operational company funds. 3999db does not use player balances for any purpose other than the settlement of winning bets and authorised withdrawal requests initiated by the account holder.

3.1 General Bonus Terms

All bonuses, free bets, cashback offers, reload promotions, and referral rewards issued by 3999db are subject to the specific promotional terms communicated at the time the offer is presented. In the event of any conflict between a specific promotional term and these general Terms & Conditions, the specific promotional term shall prevail.

3.2 Wagering Requirements

Unless otherwise specified in the relevant promotional terms, all bonus funds credited to your 3999db account are subject to a wagering requirement before they may be withdrawn as real money. The applicable wagering multiplier will be stated in the individual promotion's terms. Wagers placed on certain games — including but not limited to low-margin table games and specific slot titles — may contribute at a reduced rate toward satisfying wagering requirements.

3.3 Bonus Abuse

3999db maintains a zero-tolerance policy toward bonus abuse. Actions constituting bonus abuse include, but are not limited to: opening multiple accounts to claim the same promotion more than once; using a bonus in conjunction with low-risk or hedged betting strategies designed to extract bonus value without genuine play intent; and providing false information during registration in order to circumvent bonus restrictions.

Where 3999db determines, in its reasonable judgment, that bonus abuse has occurred, we reserve the right to cancel any bonus and associated winnings, suspend the relevant account, and permanently bar the individual from future promotional participation.

3.4 Expiry of Bonuses

Bonus funds and any winnings derived from bonus funds that have not been used or where wagering requirements have not been met within the stated validity period will expire and be removed from your account balance automatically. 3999db is not obligated to provide advance notice of bonus expiry beyond the terms communicated at the time the bonus was issued.

4.1 Casino Games

All casino games available on 3999db — including live dealer games, slots, crash games, and instant-win titles — are supplied by third-party game studios including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. The specific rules governing each game are determined by the relevant game provider and are displayed within the game interface. 3999db accepts no liability for errors in game rules displayed within third-party game environments.

All game outcomes are determined by certified random number generator (RNG) technology or by live dealer procedures conducted at professionally managed studio facilities. 3999db does not interfere with, alter, or manipulate any game outcome.

4.2 Sports Betting

Sports betting on 3999db covers cricket (BPL, IPL, T20 World Cup, ICC events, Bangladesh Tigers international fixtures), football, kabaddi, hockey, and other sports as listed on the platform at any given time. Betting markets, available odds, and in-play functionality may vary by event and may be suspended or withdrawn at the discretion of the platform at any time.

All bets are accepted subject to the published odds at the time of placement. 3999db reserves the right to void any bet placed at odds that were published in error. In the event of a match abandonment or postponement, the settlement rules applicable to the specific betting market will determine the outcome of affected wagers.

4.3 Prohibited Betting Activity

The following betting activities are strictly prohibited on 3999db and will result in immediate account suspension and forfeiture of relevant winnings:

• Using automated betting bots, scripts, or software to place wagers;
• Engaging in match-fixing, inside information betting, or any form of sports manipulation;
• Placing bets on behalf of another person using your 3999db account;
• Exploiting software glitches, latency advantages, or pricing errors to gain an unfair advantage;
• Colluding with other players or casino employees to manipulate game outcomes.

5.1 Age Verification Policy

3999db is strictly committed to preventing underage gambling. All players must be aged 21 or above. We reserve the right to request government-issued identification documents at any point to verify a player's age. Any account found to belong to a player under the age of 21 will be closed immediately and all associated funds forfeited.

5.2 Player Protection Tools

Every 3999db account comes with access to a suite of responsible gaming tools accessible from the account dashboard. These include: self-imposed deposit limits (daily, weekly, or monthly); session time reminders; cooling-off periods; and self-exclusion options — both temporary and permanent. Players are encouraged to use these tools proactively. Our support team is available 24/7 via in-platform live chat to assist with the activation of any responsible gaming feature.

5.3 Self-Exclusion

Players who wish to permanently exclude themselves from 3999db may do so by contacting our support team directly. Upon activation of a permanent self-exclusion, the account will be closed, all marketing communications will cease, and re-registration will be blocked. 3999db will not reverse a permanent self-exclusion under any circumstances.

6.1 Limitation of Liability

To the fullest extent permitted by applicable law, 3999db shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from your use of, or inability to use, the platform — including loss of winnings, data, or profit — whether caused by technical failures, server downtime, third-party payment delays, or any other circumstance beyond our reasonable control.

6.2 Dispute Resolution

In the event of a dispute regarding the outcome of a bet, a game result, a financial transaction, or any other aspect of your account, you must contact 3999db support via the in-platform live chat within 30 days of the relevant event. Disputes raised outside this window may not be considered. 3999db's decision on all disputes is final, subject to our internal review process.

6.3 Platform Availability

3999db makes reasonable efforts to ensure that the platform is available at all times; however, we do not guarantee uninterrupted access. Scheduled maintenance, emergency technical work, or circumstances beyond our control may result in temporary unavailability. We will endeavour to provide advance notice of planned downtime where practicable.

6.4 Governing Language

These Terms & Conditions are written and shall be interpreted in the English language. In the event of any discrepancy between the English version of these Terms and any translated version, the English version shall prevail.

Your use of 3999db is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains what personal data we collect, how we use it, how we protect it, and your rights in relation to it. By accepting these Terms, you also confirm that you have read and understood our Privacy Policy.

All data transmitted between your device and the 3999db platform is encrypted using 256-bit SSL technology. We do not sell, rent, or share your personal data with third parties for their own marketing purposes. We may share data with payment processors (bKash, Nagad, Rocket, Upay) and game providers (Evolution Gaming, Pragmatic Play, etc.) solely to the extent necessary to operate the platform and fulfil your account activity.

8.1 Amendments to These Terms

3999db reserves the right to amend these Terms at any time. When material changes are made, we will update the "Last Updated" date displayed at the top of this page. Players are advised to review these Terms periodically. Your continued use of the platform after any amendment constitutes your acceptance of the revised Terms.

8.2 Severability

If any provision of these Terms is found by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable. The remaining provisions of these Terms shall continue in full force and effect.

8.3 Contact & Support

If you have any questions regarding these Terms & Conditions, or if you need to raise a complaint or request account assistance, please contact the 3999db support team through the 24/7 live chat feature available inside the platform. You may also reach us by email at [email protected] — please note that email responses may take longer than live chat.